When it comes time to find a roofing contractor, it can be difficult to figure out who is reputable and who isn't. Roofing companies from all over the country show up in Wichita after big storms, but how do you know who you can trust? A-R Roofing & Exteriors' Richard Drake has a few tips and things to look out for:
- Trust your gut. If you're talking to a salesperson and you feel uneasy, that's a sure sign you shouldn't work with that company.
- Look at the way your salesperson is dressed. If they're in sloppy and dirty clothes, it could be an indication that they don't really care, and you don't want someone like that working on your home.
- A big red flag is a company that requires payment up front for an insurance-related claim. If the company can't afford the materials to finish your roof, do you really want to be doing business with them?
- Does the salesperson understand insurance and how the claims process works? If the company has been in business for any time at all, they'll be able to walk you through the process.
- Does the salesperson give you time to think, or are they pressuring you to sign right away? You always have the option to call the company back if you want to do business with them. A reputable company won't try to unnecessarily pressure you into signing.
- Where are they located? Get a physical address and actually drive past it. If it's a tiny office rental space or a rental house, it could be a sign they're going to move on quickly.
Just because a roofing contractor is from out of town doesn't necessarily mean they're not trustworthy. If you've found a company you're comfortable working with, Drake advises finding out the following things before you sign a contract:
- Will they provide you with references from people in your area? If so, call them. Customers who had a problem-free experience are great to talk to, but it's also important to hear from people who had problems. If you have a leak in your roof, will the company come out and fix the issue, or will they be impossible to get a hold of?
- Will they provide references from customers from over 3 years ago? Older references show a history of quality roofing.
- Is the company insured? They should have workers compensation and liability coverage. Ask for the insurance company's name and actually call to make sure the insurance is complete and up to date.
There are plenty of trustworthy roofing contractors out there, you just have to do your research. "When do you prepare and do your research?" asks Drake. "Right now. That way when there's a storm and you need a new roof, you already know who you're comfortable working with."
If you're in the Wichita area, A-R Roofing & Exteriors is a great company to call. They're GAF Master Elite Certified and have been roofing since 1998. If you mention this article, they'll give you a free no obligation inspection and estimate. Call them at (316)262-7663, or visit them online at http://www.arroofing.com/.
Disclosure: This content is provided by or on behalf of a local business. The content is not subject to the editorial policies of the FetchToto newsroom and is not reviewed for accuracy, objectivity or balance.