“If we don't feel like we're important on Facebook or Twitter we're not validated in real life,” Thacher said.
But does social media make it worse?
“It's not that society is more divided because of social media," Heldman said. "It's just amplified 24/7."
The panel added the world of social media is still in its early stages. They think as it evolves those who use it will make it a better place to be.
“A lot of our fans tend to police themselves,” Wilson said, talking about fans on the KWCH Facebook page.
“When social media works as it should the nastiest voices are overtaken by people saying that's not right,” Heldman said.
Studies on social media: