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Pictures don't come close to showing the damage left behind in Troy Smith's basement bathroom. There was also the smell.
"I probably stood here for 30 seconds looking at it, trying to figure out in my brain what's going on,” Smith said.
Just a few days after Thanksgiving, his sewer line separated from the city's main line. Don't blame this on a heavy holiday feast. At fault… not enough rain.
"With the ground being dry, the ground is definitely settling and moving. And it's just causing those pipes to shear off,” Mr. Rooter's Scott Cochran said.
Cochran says crews have stayed busy since the summer fixing broken sewer and water pipes all over Wichita. He says without moisture, homeowners are helpless.
"There's not much you can do,” Cochran said.
A repair can cost anywhere from 500 to 15-hundred dollars. And you'll most likely pay for it all.
"You're responsible for your sewer line clear up until you hit the city main at the tap,” Cochran said.
Smith says he recommends every homeowner check their insurance.
"The insurance we have now, that was one of the big things that we made sure we had just because we've heard all the stories of sump pumps backing up and things,” Smith said.
Now Smith has his story, the pictures to go along with it, and he says, thankfully, the insurance to clean it all up.