Many homeowners have been turning down the heat as the temperatures rise in the mild winter. Still, several residents tell Eyewitness News their latest electric bill nearly doubled.
Jim Keazer, Westar Energy customer, said he was shocked to see his bill jumped considerably from previous months. He said his bill was $100 more than what he normally pays in a two bedroom townhouse.
"I haven't changed a single thing," Keazer said. "We keep our thermostat set to 68 degrees. I haven't bought any brand new appliances."
He said the numbers don't add up year over year.
"My bill reflected almost a 200 percent increase," Keazer said. "We normally pay around $120, $130 for electricity. The bill was up at $240."
Keazer and many others have complained to Westar Energy, searching for answers.
Westar said there has not been a rate increase since 2011. But several customers have called to complain about higher bills. The energy company has agreed to recheck those customer's meters.
Customers can call Westar Energy at 1-800-383-1183 if they have questions about their bill, or to request a meter reading.