Westar Energy has temporarily suspended cut-offs for unpaid bills, as Wichitans struggle to keep cool during a brief summer sizzle.
With heat indices expected to top 105 degrees Tuesday, the utility company's team of weather experts made the determination to enact a temporary moratorium for cut-offs.
Don Sherman, Westar's VP of community relations, said it's all about the customer's comfort right now.
"Do what you need to do to keep comfortable and then work with us on how we're going to take care of it later," he said.
Sherman said there is no rule for hot weather similar to the cut-off prevention order issued by the Kansas Corporation Commission during the winter. Westar handles summer decisions day by day.
A team of experts will look at the evening temperatures and the expected heat index for the following day to reach a decision about suspending cut-offs.
"It's the right thing to do," said Sherman.
For those who are behind on the electric bill and in danger of having the power turned off, Sherman suggests calling Westar to work on a solution.