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AT&T outage slows flow of plumbing business
At Benjamin Franklin Plumbing, they take pride in being punctual. But an AT&T service outage slowed the flow of business Thursday. Bradly Harting says, "We have to push through it. Especially as a business. Our reputation is on the line. We do have that five dollar guarantee. Every single minute we're late, we owe the customer five dollars."
by Lauren Seabrook
January 24, 2013