Job fair Tuesday for 400 positions at new Wichita call center

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WICHITA, Kan. (KWCH) The Virginia based company Faneuil is looking to hire 400 customer service representatives to help run their new Wichita call center that is being built at Union Station.

Those who get hired will work to provide information to the customers of different clients in the healthcare, insurance and utility industries.

Faneuil, which brands to itself as “business process outsourcing solutions” on its website, employs nearly 5,000 people at 20 locations nationwide.

Keith Lawing, President and CEO of Workforce Alliance of South Central Kansas said Faneuil recruiters will be in Wichita on Tuesday for a job fair.

"A lot of people have perceptions that these are sales jobs you're taking customer complaints. That's really not it at all, you're providing information," said Lawing.

Mike Mathia, President of Insights Career Consulting said if you're looking to get hired tomorrow, there are a few things you should keep in mind.

"Your resume already says where you've worked, and what you're job title was and where you went to school. What your resume doesn't say is what do you bring to the table uniquely as a candidate, your energy, your drive, your commitment, your positivity," said Mathia.

He says job candidates should also dress to impress.

"Let me tell you what not to do, don't go tomorrow expecting to make a great impression and go in flip flops or shorts, don't do that," said Mathia. "Business casual is probably that safe middle ground to walk and no matter what they're preferences are you'll probably satisfy them."

Mayor Longwell indicated Wichita was an attractive destination for the company due to ongoing developments at corporations such as Koch, Cargill, and Spirit. The Greater Wichita Partnership, Downtown Wichita, and Workforce Alliance all partnered to woo the center to town.

The call center may also increase the profile of Union Station.

“I think it bodes well for our city as a whole when they see activity with the Cargill site, and our redevelopment of Phase I of Union Station,” said Chad Stafford, president of Occidental Management. “Obviously with their addition, we’ll be kicking off the second phase of the renovations at Union Station.”

Workforce Centers of South Central Kansas is holding a hiring fair for Faneuil on July 25 at their location at 2021 N. Amidon Ave. The fair will last from 12 p.m. to 5 p.m.

There is a three step process to apply:
1. Applicants are first to apply online at
2. Register with
3. Reserve an interview time at