Kansas governor's office investigating if personal data breached by KDOL

Published: Jun. 23, 2020 at 6:22 PM CDT
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Kansas Governor Laura Kelly's office said Tuesday it is looking into how many may have been impacted after claims that the Kansas Department of Labor (KDOL) sent Social Security numbers to the wrong people.

The governor announced that KDOL Secretary, Delia Garcia, resigned following several issues with unemployment payments and the state trying to take money back, causing some to Kansans' bank accounts to be overdrawn.

“Today (Tuesday) we began what will be a thorough review of the Kansas Department of Labor. Because of the volume of claims and our priority to get this system corrected, the process will not happen overnight,” said Lauren Fitzgerald, spokesperson for Gov. Kelly’s office to Topeka station WIBW.

Fitzgerald announced that specialists would be hired to help fix the issues in the department and investigate possible breaches in personal information.

“We are working to identify people who may have been impacted and contact them as we find out. For those who have been impacted, we will offer credit monitoring for a full year,” Fitzgerald added.

The governor's office could not identify how many social security numbers may have been compromised or if any additional private information was sent out.

Some who spoke with Eyewitness News Wednesday reported receiving a stranger's social security number and personal address in the mail from the KDOL. The letter from the department of labor also included full name and employment history.

While the governor's office looks into how many people are impacted, Kansans are on edge, concerned their personal information could be in the wrong hands.

Kelly on Wednesday announced additional department of labor resources for Kansans, including a new customer service hotline and email available for those affected by recent duplicate payments.

Kansans can reach out to the Department of Labor for assistance at the following resources:

Duplicate payment hotline: (785) 580-2602
Duplicate payment email:

"I know some Kansans have struggled to get the services they need from the Department of Labor,” Kelly said. “My administration is taking an all-hands-on-deck approach to make this right. Fixing the Department of Labor won’t happen overnight, but our administration will use every resource at our disposal to improve services and get Kansans help.”

Kansans who have questions about their unemployment benefits such as Federal Pandemic Unemployment Compensation (FPUC), Pandemic Unemployment Assistance (PUA), or Pandemic Emergency Unemployment Compensation (PEUC), that are not related to the duplicate payments, should use the

Kelly's office said if you have been impacted by the mix-up concerning social security numbers and the department of labor, the state will offer free credit monitoring for a full year.

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