Kwik Shop parent company guides customers impacted by fuel mix-up in Hutchinson

(Kwik Shop at K-61 & Fourth Street in Hutchinson)

Questions remain for some customers frustrated by a gas mix-up last week at a Kwik Shop in Hutchinson.

Kwik Shop's parent company, EG says fuel transport company Groendyke put diesel fuel in regular gas tanks and vice versa, causing some serious problems for drivers who filled up at the station at K-61 and Fourth Street.

EG said impacted customers should fill out paperwork and expect to hear back within three business days. The company says it's working as fast as it can to make things right with customers and has guidance for those who may not hear back in that expected three-day window.

The company says it's using Sedgwick Claims Management as an adjuster and provided a number customers can call for updates and answers to questions regarding their claims. That number is 866-352-1521, extension 50981.