Westar Energy warns customers of electric-company scammers

WICHITA, Kan. (KWCH) Westar Energy says scammers are targeting businesses and residents, demanding money.

The scammers claim to be with Westar Energy and will demand payment within 30 minutes to an 1 hour before shutting off services.

“Scammers create a sense of urgency to get customers to act quickly rather than allowing them time to check their account,” Gina Penzig, media relations manager, Westar Energy, said. “We will never require a prepaid card for payment. Also, we notify customers multiple times in advance if service may be interrupted for non-payment.”

The Cherryvale Police Department posted a warning on Facebook to warn residents of the widespread scam.

Police say a caller identifying himself as Todd Harper, a Westar tech, will call to tell you that due to a non-payment your service is about to be shut off. He is asking customers to call 888-559-5354 x. 225 to make pay arrangements.

These scammers are spoofing the Topeka Westar phone numbers, so law enforcement officials say don’t rely on caller ID alone. Always use the phone numbers on your monthly bills to inquire about billing. And if you have received this call, call Westar Energy Customer Hotline at 1-800-383-1183 and report it. You can also check your account status as well.

Police want you to use caution when receiving calls from individuals or companies especially when they are asking you to pay for something, or asking for any type of identifiers, such as Date of Birth, and Social Security Number.